Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shonte Haddox

Shonte Haddox

October 29, 2024

5  out of  5
rating by Shonte Haddox
"I’m very excited to have State Farm as my agent. Thank you for taking care of my needs. Thanks for the best rate in town. Thanks again"
We responded:
"We are SO honored to be your agency of choice. And look forward to serving your insurance and financial services needs for (hopefully) a very long time."
Profile photo of Derrick Donelson

Derrick Donelson

September 12, 2024

5  out of  5
rating by Derrick Donelson
"My experience at Stare Farm has been nothing less but amazing. Darian Horne has always been knowledgeable and thorough at helping me choose the right policy options. He’s polite and relatable. Makes you feel comfortable with talking with him. His staff is also good. No issues here. I would prefer him to anybody looking for an agent."
Profile photo of perer001

perer001

September 10, 2024

5  out of  5
rating by perer001
"Friendly, fast and great quote! Looking forward to working with them!"
We responded:
"Thank you so much for the 5 star review. Looking forward to taking care of you for the years to come!"
Profile photo of Main Squeeze Murfreesboro

Main Squeeze Murfreesboro

September 9, 2024

5  out of  5
rating by Main Squeeze Murfreesboro
"I don’t have enough words to express how hard Hannah worked for my business to make sure we have what we need and putting us 1st. Exceptional customer service and support‼️‼️‼️"
We responded:
"Hannan is a tremendous blessing to us. She loves helping customers and it shows! I'll pass these very kind words along to her. Thanks for doing business with Darian Horne State Farm. And thanks so much for the 5 star review!"
Profile photo of Dalton Boggan

Dalton Boggan

August 29, 2024

5  out of  5
rating by Dalton Boggan
"I've been with State Farm for a while now, and I couldn't be happier with the service I've received. From the moment I started my policy, it's been nothing but a positive experience. The team at Darian Horne State Farm goes above and beyond to make sure I feel supported and taken care of. I want to give a special shoutout to Kiera, Hannan, and Darian. Each of them has been incredibly helpful, knowledgeable, and responsive whenever I've had questions or needed assistance. Whether it's finding the right coverage, answering my questions, or helping with claims, they have consistently provided top-notch service with a friendly and professional attitude. It's clear that they truly care about their clients. If you're looking for an insurance company that treats you like family and ensures that you're well-protected, I highly recommend State Farm. Kiera, Hannan, and Darian, thank you for making my experience so outstanding!"
Profile photo of Fields Jamal

Fields Jamal

August 28, 2024

5  out of  5
rating by Fields Jamal
"I have shared experiences with State Farm and ALFA since 1993 switching between several agents. Most recently, I realized that the agent, not the agency, makes my experience worthwhile. From the reliable and knowledgeable staff to the agent, Darian Horne, all of my calls and questions are answered either immediately or the same day. I would definitely recommend the agent and the agency of Darian Horne for quick responses and results."
Profile photo of Esther Tudor

Esther Tudor

August 6, 2024

1  out of  5
rating by Esther Tudor
"Please do not do business with this company. They will take your money and when it comes to helping you they will not. In the beginning they will return all calls, but after they get your money they will ignore all your calls."
Profile photo of Michael Davies

Michael Davies

July 18, 2024

5  out of  5
rating by Michael Davies
"Darian and the group there at the Mt. Juliet office are absolutely fantastic and have always been there for all of our insurance requirements. They were there from the day of and beyond when the F3 tornado on 3/20 destroyed our home and were phenomenal with everything. He has also helped us on all of our auto insurance on our multiple vehicles over the years and looking for many more to come."
Profile photo of Kathryn Kathryn Kimball

Kathryn Kathryn Kimball

July 12, 2024

5  out of  5
rating by Kathryn Kathryn Kimball
"Darian is very personable and professional, a joy to work with, also his staff. I recommend him."
Profile photo of myridian deener

myridian deener

July 12, 2024

5  out of  5
rating by myridian deener
"Darian and his team have went above and beyond to help me get new insurance in a timely manner, all team members have been super friendly and very personable. i 1000% will recommend this company to my friends and family, and to any one reading this as well!"
Profile photo of Kiara Dotson

Kiara Dotson

July 12, 2024

5  out of  5
rating by Kiara Dotson
"My experience with Darian Horne State Farm has been amazing. The customer service is outstanding."
Profile photo of Charles Colvin

Charles Colvin

April 12, 2024

5  out of  5
rating by Charles Colvin
"Darian is absolutely fantastic."
Profile photo of Kiara Dotson

Kiara Dotson

February 8, 2024

5  out of  5
rating by Kiara Dotson
"My experience with Darian Horne, Sr. State Farm was the absolute experience that I have encountered with any insurance company. The entire team was polite and knowledgeable. All of my questions and concerns were answered with patience and understanding. I highly recommend this specific agency to anyone who is looking for the perfect insurance experience."
Profile photo of Connor Rice

Connor Rice

December 21, 2023

1  out of  5
rating by Connor Rice
"Got lied to about payments and now I'm not eating for two weeks while "home office" figures out how to lie to me next. Avoid State Farm. Customer service will not hesitate to lie to you over the phone."
Profile photo of N F

N F

October 28, 2023

5  out of  5
rating by N F
"Mr. Horne and the staff were very professional and helpful. I chose to purchase a couple of policies from this agency because it meant a lot to have everything explained clearly, and precisely. I asked a lot of questions, and Mr. Horse’s patience level was unmatched. I wasn’t rushed or pressured into choosing a policy. Nor was I pressured or stalked for business. That was another plus. I don’t care to do reviews but I have to give credit when credit is due. They won’t disappoint. Thanks for a great experience."
Profile photo of Elundrea Lyons

Elundrea Lyons

October 28, 2023

5  out of  5
rating by Elundrea Lyons
"The experience with this office has been amazing. I have been doing business with them for myself and also my business for over 2 years. The staff is amazing and I can always give them a call to get what I need. Darian goes above and beyond to make sure to help us out…if we have an issue he works hard to find a resolution for me. Even when I had a horrible accident in 2021, I was able to file my claim with their help, they made sure I was ok and also the claims were paid out for my truck and my food trailer. I strongly recommend this office and will continue to business with them for my future businesses."
Profile photo of Rachel Hudgins

Rachel Hudgins

September 14, 2023

1  out of  5
rating by Rachel Hudgins
"I wish I could leave 0 stars. This has been a horrible place to do business with and I hope noone has to deal with what my husband has gone through! He decided to cancel his life insurance policy and go with a different plan. On his old one it was a pay back one so he was due 2700 back... we have been lied to for a month and given the run around by this office an Sheila. We never get a return call, they never follow up. We have been told twice his money would be here within 10 days... then both times it didn't so he would call and get another excuse. We then drove down to the office which is an hr away bc Mr Horne never returns our call. We then were told it would be 3/5 business days and the money would be direct deposited. It's been another week and we just found out my husband needs to sign something else! And then it will be another 3/5 days... it's never ending! So he will drive another hr to sign this...after we asked if that was all that was needed last time...so please look elsewhere before going here! Lord forbid if you ever need to file a claim your loved ones would probley not be able to."
Profile photo of kaye kidd

kaye kidd

April 1, 2023

4  out of  5
rating by kaye kidd
"Darian Horne and the his staff are awesome. They are professional and very attentive to your needs on any level ( house , cars or business). The office atmosphere is a warm and friendly environment. I highly recommend them for your insurance need!"
Profile photo of Kristunya Davis

Kristunya Davis

March 28, 2023

5  out of  5
rating by Kristunya Davis
"Mr. Darian Horne has made my day!! He was very thorough with the insurance purchasing process. He was honest and NEVER once made me think that I was making a bad choice! He was able to insure 2 vehicles for less than what other companies quoted me for one! I HIGHLY recommend calling his office today!! I was able to get everything that I needed with less than what I ever expected for a downpayment! Thank you so much!! ❤ State Farm with Darian Horne is the way to go!!!"
Profile photo of Faith’s Account

Faith’s Account

March 8, 2023

5  out of  5
rating by Faith’s Account
"Darian was great! I had my plan for my auto insurance set up and ready to go in no time. Great rate and wonderful policy for me. I highly recommend."
Profile photo of geff lee

geff lee

February 23, 2023

5  out of  5
rating by geff lee
"Working with Darian Horne over the past several years has been a wonderful experience. He is responsive and looks out for your best interests. If you are looking for an insurance agent, you would be hard pressed to find someone better than Darian!"
Profile photo of CHARITY MADDOX

CHARITY MADDOX

November 30, 2022

5  out of  5
rating by CHARITY MADDOX
"We could not ask for a BETTER AGENT!! Darion is very professional, knowledgeable, and passionate when it comes to his customers. He made sure that all our needs were met. He truly takes time out for his customers. My husband and I recommend Darion Horne and his staff for anyone that needs a State Farm Agent!!"
Profile photo of Danielle Grand

Danielle Grand

November 7, 2022

5  out of  5
rating by Danielle Grand
"I’ve had a great experience working with Darian as my StateFarm agent. He has proven to be knowledgeable, patient, and confident. Each time we meet he takes his time to explain everything ensuring that I understand every step and procedure, and I always thought walk away knowing I’ve chosen what is best for me. I can tell that he loves what he does and genuinely wants people to have the best products and services."
Profile photo of Loretta Constant

Loretta Constant

November 4, 2022

5  out of  5
rating by Loretta Constant
"The most incredible agent we’ve found in Darian Horne, Sr. State Farm Agency! His attention to detail, intelligent explanation of plans, and desire to make sure you are ready for whatever life brings is UNMATCHED!! We appreciate his team and his commitment to community support! You will not find a better agent!!!!"
Profile photo of Damani Curley

Damani Curley

November 4, 2022

5  out of  5
rating by Damani Curley
"Very helpful and easy to deal with top notch customer service"